I've gone here twice. The process each time has been smooth. The workers are all friendly and efficient. I have some receding gums that make my teeth sensitive. The lady who cleaned my teeth was VERY good about being extra gentle around these sensitive areas. I've also have a strong gag reflex and they were super patient and helpful with me while I was getting xrays of my teeth on the initial visit. Each chair has a flat screen TV overhead that plays movies (all family friendly) and you're given headphones to listen. This is great if you're going in for something that will take a long time or to keep children distracted. I went here because they take military dental insurance. I would recommend anyone who's a dependent (with or without children) to try this place first. They almost make dentist visits enjoyable! ;) More